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FREQUENTLY ASKED QUESTIONS (FAQS)

An electronic book (e-book or digital book) is a book-length publication in digital form, consisting of text, images, or both, and produced on, published through, and readable on computers or other electronic devices. They can be easily transferred from one electronic device to another.

No, presently we only offer eBooks and do not have printed, hard copies. 

Our ebooks can only be read on Marine Insight mobile Apps.

Unfortunately, we only accept credit cards for now . You can make a FREE account with PayPal and use it for purchasing eBooks. We have recently started accepting debit cards/net banking for Indian users.

An ebook, or electronic book, is a digital version of a printed book that can be read on computers, e-readers, tablets, or smartphones. Ebooks offer the convenience of portability and accessibility, allowing readers to carry numerous titles in one device and read them anytime, anywhere.

Our ebooks are available in PDF format. This applies to both the mobile app version and the individual download version.

For non-mobile app versions, the ebooks are password-protected to ensure secure access.

Currently, we do not offer printed hard copies. Our ebooks are only available in PDF format and through our mobile app.

We accept payments via credit cards, PayPal, debit cards (limited availability), and net banking (limited availability).

Yes, we use top-tier payment gateways that adhere to the highest industry security standards to ensure your payment information is protected.

Yes, we offer a 30-day no-questions-asked refund policy. Once processed, you should receive the refund within 3-4 working days, depending on your bank or service provider.

  • For App Version: Log in to the official Marine Insight mobile app using the same email you used for purchase.
  • For PDF Version: You will receive an email with the download link sent to the email address used for the purchase. Check your junk/spam folder if you don’t see it in your inbox. Contact us if you can’t find the email.

We limit download attempts to prevent misuse. Contact us at support@marineinsight.com to renew your download link.

You should have received an email with a link to download the purchased file. Note that the file is a zipped file, which requires extraction tools like WinZip, WinRAR, or 7-Zip (free download at 7-Zip).

The price on our website is for single personal use only. For library or multiple access, you need to purchase the library rights. Please provide the number of students, where the ebooks will be stored/displayed, and how they will be accessed by students. We will give you a quote based on this information.

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